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Delaware Automotive Lemon Laws 


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STANDARDS OF THE DELAWARE LEMON LAW

The following is an brief explanation of most relevant provisions of the Delaware lemon law. The complete text of the lemon law can be found at 5 Del. Code Ann. section 5001 et seq.

VEHICLES COVERED BY THE DELAWARE LEMON LAW

The Delaware lemon law covers automobiles, defined as any passenger motor vehicle that is leased or bought in Delaware or registered in Delaware. The lemon law appears to cover used vehicles.

The Delaware lemon law does not cover motorcycles or the living facilities of motor homes.

CONSUMERS COVERED BY THE DELAWARE LEMON LAW

The Delaware lemon law covers the following consumers:

  1. The purchaser of an automobile, for purposes other than resale;

  2. A person to whom an automobile is transferred during the duration of an express warranty applicable to the automobile; and

  3. Any other person entitled by the terms of the warranty to enforce the obligations of the warranty.

Because the lemon law covers leased vehicles, consumer appears to also include a lessee.

PROBLEMS COVERED BY THE DELAWARE LEMON LAW

The Delaware lemon law covers any nonconformity, which is defined as a defect or condition that substantially impairs the use, value or safety of an automobile.

The Delaware lemon law provides manufacturers with an affirmative defense if it can be shown that the alleged nonconformity is the result of abuse, neglect, or unauthorized modifications or alterations of the new automobile by anyone other than the manufacturer, its agent or dealer.

MANUFACTURER‘S DUTY TO REPAIR

If an automobile does not conform to the manufacturer‘s express warranty, and the consumer reports the nonconformity to the manufacturer, its agent or dealer during the term of the warranty or the period of one year following the date of the automobile‘s original delivery to the consumer, whichever is earlier, then the manufacturer, its agent or dealer must make the necessary repairs within a reasonable period of time to conform the automobile to the warranty.

The necessary repairs must be made even if the term of the warranty or the one year period has expired.

This information is not intended as legal advice. Please direct specific questions to your legal counsel.

 

MANUFACTURER‘S DUTY TO REPURCHASE OR REPLACE AN AUTOMOBILE

If the manufacturer, its agent or its authorized dealer does not conform the automobile to any applicable express warranty by repairing or correcting any nonconformity after a reasonable number of repair attempts, then the manufacturer must replace or repurchase the automobile.

The consumer has the unqualified right to decline a replacement automobile and to demand instead a repurchase.

REASONABLE NUMBER OF REPAIR ATTEMPTS

The Delaware lemon law establishes a presumption that a reasonable number of repair attempts has been undertaken to conform a new automobile to the manufacturer‘s express warranty if, during the warranty term or during the period of one year following the date of the automobile‘s original delivery to a consumer, whichever is earlier, either of the following occurs:

  1. substantially the same nonconformity has been subject to repair or correction four or more times by the manufacturer, its agents or dealers and the nonconformity continues to exist; or

  2. the automobile is out of service by reason of repair or correction of a nonconformity by the manufacturer, its agents or dealers for a cumulative total of more than 30 calendar days since the automobile‘s original delivery to the consumer. The 30 day limit begins on the first day on which the consumer presents the automobile to the manufacturer, its agent or dealer for service of the nonconformity and the manufacturer, its agent or dealer prepares a written document describing the nonconformity.

This 30-day time limit is extended if repairs cannot be performed due to conditions beyond the control of the manufacturer, its agents or dealers, including war, invasion, strike, fire, flood or other natural disaster.

NOTICE AND OPPORTUNITY TO REPAIR

The presumption that a reasonable number of repair attempts has been undertaken does not apply against a manufacturer unless the manufacturer has received prior direct written notification from or on behalf of the consumer, and the manufacturer has had an opportunity to repair or correct the nonconformity.

DISPUTE RESOLUTION

If the manufacturer has established an informal dispute settlement procedure that has been certified or approved by the Division of Consumer Protection, the lemon law‘s remedies are not available to a consumer who has not first resorted to the informal dispute settlement procedure. If an informal dispute settlement procedure has not been certified or approved, the consumer may immediately and directly seek the remedies provided by the lemon law.

TIME PERIOD FOR FILING CLAIMS

Not specified. Assuming that the UCC statute of limitations applies, a claim must be filed with BBB AUTO LINE within four years from the date the alleged defect is discovered.

This information is not intended as legal advice. Please direct specific questions to your legal counsel

 

REMEDIES UNDER DELAWARE LEMON LAW

REPURCHASE

The Delaware lemon law provides that a manufacturer must pay the following amounts when it repurchases an automobile under the lemon law:

  1. full purchase price, including all credits and allowance for any trade-in vehicle; and

  2. related purchase costs, including sales taxes, registration fees and dealer preparation fees.

The Delaware lemon law provides that a reasonable allowance for the consumer‘s use of the motor vehicle be subtracted from the repurchase amounts. The reasonable allowance for use may not exceed an amount calculated in accordance with the following formula:

# miles driven attributable to the consumer

before the nonconformity was first reported reasonable to the manufacturer, its agent, or dealer full allowance = ----------------------------------------- X purchase

for use 100,000 price

An allowance is also made for damage not attributable to normal wear and tear, not including damage resulting from a nonconformity.

REPLACEMENT

The Delaware lemon law provides that a replacement automobile be a comparable new automobile acceptable to the consumer. The reasonable allowance for use does not apply to a replacement.

The manufacturer must also reimburse the consumer for any incidental costs, including dealer preparation fees, fees for transfer of registration, sales tax or other charges or fees incurred by the consumer as a result of the replacement.

When an automobile that was financed by the manufacturer or its subsidiary or agent is replaced, the manufacturer or its subsidiary or agent may not require the consumer to enter into any refinancing agreement for a replacement automobile that would create any financial obligations on the consumer beyond those created in the original financing agreement.

This information is not intended as legal advice. Please direct specific questions to your legal counsel.

 


DELAWARE LEMON LAW SUMMARY

EXECUTIVE SUMMARY
TIME PERIOD FOR FILING CLAIMS Not specified. Assuming UCC statute of limitations applies, claim
must be filed within four years from the date the alleged defect is
discovered.
ELIGIBLE VEHICLE Any passenger motor vehicle that is leased or bought in Delaware or registered in Delaware. Excludes motorcycles and the living facilities of motor homes.
Appears to cover used vehicles.
ELIGIBLE CONSUMER (1) The purchaser of an automobile, for purposes other than resale; (2) a person to whom an automobile is transferred during the duration of an express warranty applicable to the automobile; and (3) any other person entitled by the terms of the warranty to enforce the obligations of the warranty.
TIME PERIOD FOR FIRST Earlier of warranty term or 1 year following original delivery.
OCCURRENCE OR NOTICE
TIME PERIOD FOR REASONABLE Not specified.
NUMBER OF ATTEMPTS TO REPAIR
PRESUMPTION Presumption: during warranty term or 1 year following original
OR DEFINITION delivery, whichever comes first, (1) four or more attempts or (2) out of service for 30 calendar days.
NOTICE TO MANUFACTURER For presumption to apply, prior direct written notification.
FINAL OPPORTUNITY TO REPAIR For presumption to apply, an opportunity to repair or correct.
REASONABLE ALLOWANCE Refund only: may not exceed miles by consumer before first report
of nonconformity divided by 100,000, multiplied by purchase price.
DISPUTE RESOLUTION Before obtaining lemon law remedies, must resort to
manufacturer‘s program if certified.
DISCLOSURE TO SUBSEQUENT No.
PURCHASER
TITLE BRANDING No.

This information is not intended as legal advice. Please direct specific questions to your legal counsel.

DELAWARE LEMON LAW SUMMARY
1. Citation Delaware Code Ann., Title 6, §§ 5001 through 5009
2. Motor vehicle covered Covers —automobiles“, defined as any passenger motor vehicle that is leased or bought in Delaware or registered in Delaware. Excludes motorcycles and the living facilities of motor homes.
3. Consumer covered (1) The purchaser of an automobile, for purposes other than resale; (2) A person to whom an automobile is transferred during the duration of an express warranty applicable to the automobile; and (3) Any other person entitled by the terms of the warranty to enforce the obligations of the warranty.
4. Nonconformity defined —Nonconformity“ is defined as a defect or condition that substantially impairs the use, value or safety of an automobile.
5. Warranty defined —Manufacturer‘s express warranty“ or —warranty“ is defined as the written warranty of the manufacturer of a new automobile of its condition and fitness for use, including any terms or conditions precedent to the enforcement of obligations under that warranty.
6. Lemon law rights period Not defined.
7. Manufacturer‘s obligation to repair If the consumer reports the nonconformity to the manufacturer, agent or dealer during the warranty term or one year following the automobile‘s original delivery to the consumer, whichever is earlier, then the manufacturer, agent or dealer must make the necessary repairs within a reasonable period of time to conform the automobile to the warranty. The necessary repairs must be made even if the term of the warranty or the one year period has expired.
8. Manufacturer‘s obligation to repurchase or replace If the manufacturer, agent or dealer does not conform the automobile to any applicable express warranty by repairing or correcting any nonconformity after a reasonable number of repair attempts, then the manufacturer must replace or repurchase the automobile. The consumer has the unqualified right to decline a replacement automobile and to demand instead a repurchase.
9. Criteria for reasonable number of repair attempts Presumed if, during the warranty term or one year following the automobile‘s original delivery to a consumer, whichever is earlier, either of the following occurs: (1) Substantially the same nonconformity has been subject to repair or correction four or more times by the manufacturer, its agents or dealers and the nonconformity continues to exist; or (2) The automobile is out of service by reason of repair or correction of a nonconformity by the manufacturer, its agents or dealers for a cumulative total of more than 30 calendar days since the automobile‘s original delivery to the consumer. The 30 day limit begins on the first day on which the consumer presents the automobile to the manufacturer, its agent or dealer for service of the nonconformity and the manufacturer, its agent or dealer prepares a written document describing the nonconformity.
10. Notice of nonconformity and final opportunity to repair The presumption that a reasonable number of repair attempts has been undertaken does not apply against a manufacturer unless the manufacturer has received prior direct written notification from or on behalf of the consumer, and the manufacturer has had an opportunity to repair or correct the nonconformity. If the manufacturer does not directly attempt or arrange with its dealer or agent to repair or correct the nonconformity, the manufacturer may not defend a claim on the ground that the agent or dealer failed to properly repair or correct the nonconformity or that the repairs or corrections made by the agent or dealer caused or contributed to the nonconformity.
11. Affirmative defenses It is an affirmative defense that: (1) An alleged nonconformity does not substantially impair the use, market value or safety of the automobile, or (2) The alleged nonconformity is the result of abuse, neglect, or unauthorized modifications or alterations of the new automobile by anyone other than the manufacturer, its agent or dealer.
12. Refund Refund consists of: (1) Full purchase price, including all credits and allowance for any trade-in vehicle; and (2) Related purchase costs, including sales taxes, registration fees and dealer preparation fees;
 
(3) Less a reasonable allowance for the consumer‘s use of the automobile and a reasonable allowance for damage not attributable to normal wear and tear.
13. Replacement Replacement is a comparable new automobile acceptable to the consumer, and is accompanied by reimbursement for any incidental costs, including dealer preparation fees, fees for transfer of registration, sales taxes, or other charges or fees incurred by the consumer as a result of the replacement. If the automobile was financed by the manufacturer or its subsidiary or agent, the manufacturer, subsidiary or agent must not require the consumer to enter into any refinancing agreement for a replacement automobile which would create any financial obligations upon the consumer beyond those created by the original financing agreement.
14. Reasonable allowance Applies to a refund but not to a replacement. The reasonable allowance for the consumer‘s use of the vehicle may not exceed: Number of miles driven attributable to the consumer before the nonconformity was firstreported to the manufacturer, agent, or dealer X Full purchase100,000 price The refund is also reduced for a reasonable allowance for damage not attributable to normal wear and tear, but not to include damage resulting from a nonconformity.
15. Refund of sales tax Manufacturer refunds sales tax to the consumer. No provision for the manufacturer to obtain a refund of sales tax from the state.
16. Enhanced damages Not specified.
17. Attorney‘s fees The court may award to the consumer his costs and reasonable attorney‘s fees. If the court determines that the action is brought in bad faith or is frivolous, it may award reasonable attorney‘s fees to the defendant.
18. Statute of limitations Not specified. Assuming that the UCC statute of limitations applies, a claim must be filed within four years from the date the alleged defect is discovered.
19. Manufacturersponsored arbitration If the manufacturer has established an informal dispute settlement procedure that is certified by the Division of Consumer Protection, then lemon law remedies are no available to any consumer who has not first resorted to the procedure.
20. State-sponsored arbitration Not specified.
21. Dealer liability Dealers cannot be held liable by the manufacturer for any refunds or replacements in the absence of evidence indicating that dealership repairs have been carried out in a manner inconsistent with the manufacturer‘s instructions.
22. Restrictions on resale of returned vehicles Not specified.
23. Point of sale notice of lemon law rights Not specified.
24. Limitation on waiver Not specified.

This information is not intended as legal advice. Please direct specific questions to your legal counsel.






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